About Harbour Quays
Client Login
Please enter your Client Log-in user name and password for access to the Special Client Booking Facility.
Cancellations
If you wish to cancel your booking, please enter the Booking Reference Number and your last name.
Apartment Assignments
Please assign your guests to their apartments. Nominate their names to each apartment.
| Apartment | Guest | Adults | Children |
|---|
You have nominated multiple apartments; please note that the arrival/departure dates and payment details must be the same for all apartments.
If these details are different, please consider separate bookings.
Manage My Property
The property management team at Harbour Quays are passionate about ensuring you receive the very best in skills and service. Our team takes the time to understand the needs of each property owner and work endlessly to ensure those needs are met.
✔ We ensure our management practices fully comply with all legislative requirements and are in a position to offer you and your tenants a more responsive management service resulting in satisfaction all around.
✔ We are continuously monitoring market trends to ensure that your property is achieving competitive rental returns.
✔ We work on-site within the buildings so we have a comprehensive understanding of the current market and would work closely with your tenants to ensure your property is being well looked after.
✔ We have a very high standard for the properties that we look after and a strict screening process for any prospective tenants.
✔ We are always available to have a chat or answer any questions you may have about the current market and your property.
✔ We conduct routine inspections when they fall due and report any issues directly to you. If any maintenance is required we will provide you quotes for your approval before any work commences.
✔ We will ensure we manage your property to your satisfaction
So, why should you choose us to manage your property over other agents?
✔ Our onsite team operate directly from the complex, meaning fast and efficient responses to any concerns 7 days a week.
✔ We can show potential tenants through an apartment for an inspection with relatively short notice.
✔ We have a hands-on appraoch and have a maintenance person onsite within the buildings so can do repairs internally for a more affordable price than an outside contract person.
✔ We can provide better secuirty for your property as we are onsite so we can see what is happening within the buildings therefore, we are there to monitor your property closer and monitor tenant behaviour.
✔ If an emergency situation happens for example a burst pipe within an apartment, we can attend to this quicker and have the issue resolve promptly.
✔ We prioritise our client's needs whereas outside agents may have other properties in other locations and may take longer.
✔ We conduct regular external inspections on each building to ensure they are presented well, to a high standard and are operating at their peak at all times.
✔ We have tenants walk in and enquire about current listings or vacancies daily so we can access their needs and provide them with an immidiate service meaning prompt onsite action resulting in properties being leased quicker with minimal vacany rates.
✔ We manage the majority of rented apartments in each of our buildings so we can place the right tenants in the right apartment while maximising your return.
✔ Tenants often prefer to deal directly with an onsite property manager, for ease of maintenance requests and general enquiries which attracts higher rental rates.
✔ Our onsite team includes administration staff and professional maintenance staff who are all available to provide prompt attention to tenants and landlord needs. Whether it be a leaking tap, light not working or a tenant locked out, our onsite team are there and ready to attend.
Do you have other investment properties on the Gold Coast?
Consolidate all of your investment properties under Harbour Quays management for consistency and take advantage of our special offer. Harbour Quays Property Management Team services the entire Gold Coast.